The same entertainment on every plan.Channel and content availability may change by region.
03 / Settle in
Your screen. We’ll take it from here.
Big TV or small screen, start with the guide for the device you already own.
LouFrank TiviMate app
01
Start with Downloader
Install Downloader by AFTVnews from your device’s app store.
02
Add your LouFrank app
Open Downloader and enter the code below to install LouFrank TiviMate.
03
Make yourself at home
Sign in with the details in your welcome email. Your evening is yours.
Your Downloader code1464977
Fire Stick and Fire TV use the same code. If installs are blocked, ask your concierge for help.
Ready for a better night?
loufranktv.
Your favorite place to watch. Now with more to choose from.
A little help goes a long way
Great TV. Even better with a little backup.
From your first sign in to finding a channel, your concierge is an email away.
04 / Before you press play
Good TV. Good questions.
The things you want to know before settling in.
What does the $1 preview include?
The preview is 36 hours with one streaming connection. The order page lists $1 USD. Follow the payment instructions on your invoice; your login is emailed after payment confirmation and activation.
Do I need new equipment?
You can use compatible smart TVs, Android TV devices, Apple TV, phones, tablets and computers. If you prefer a prepared device, a preloaded ONN 4K box is available. Your concierge can confirm the setup for your exact screen.
How soon can I start watching?
After payment is confirmed and your service is activated, your streaming login is sent by email. Use the guide for your device, or ask your concierge for a hand.
What’s included in every plan?
Every plan includes the live channel lineup, movie and series library, sports coverage and concierge support. Plans differ by the number of screens that can stream simultaneously. Content availability can vary by region.
Can I change the device I watch on?
Yes. Switch between compatible devices while keeping within your plan’s simultaneous screen allowance. The Household plan, for example, allows two screens to watch at the same time.
How fast should my internet be?
LouFrankTV recommends a stable connection of at least 15 Mbps for each HD stream. For homes watching several streams at once, 40 Mbps or more is recommended.
Can I try it before choosing a plan?
The $1 preview gives you 36 hours to explore the service. Paid subscriptions also include a 7 day satisfaction promise, so you have time to see how the service fits your home.